Supervisor, Sales & Retail (Monterrey)

BUILD SOMETHING BIGGER THAN YOURSELF 

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

How will you contribute to our magical experience?

The Sales and Retail Supervisor role is to support the Senior Manager with all North Region clients, understanding their needs, opportunities, and ways of working. This role supports relationships between LOBs and clients in order to enable efficient communication and drive sales growth. The Retail Supervisor is responsible for planning and executing retail programs with all our accounts in Monterrey, based on retailer calendar opportunities and Disney’s biggest theatrical releases and franchise opportunities. This role is the link between our biggest clients (retailers) and Disney’s categories and licensees.

The Supervisor, Sales & Retail – North Region will be responsible for:

• Implement retail plans with all North Region clients, ensuring alignment with retailer calendars and Disney priorities.
• Manage day-to-day relationships with retailers, identifying needs, opportunities, and ways of working.
• Support account planning and analysis by department (Apparel, Toys, Home, etc.) to detect business opportunities.
• Consolidate and maintain updated information including retail plans, account status, and licensee follow-up.
• Develop customized retail presentations, mailings, and product catalogues for clients.
• Analyze revenue results to support retail budget allocation for each program.
• Strengthen relationships between retailers, licensees, and internal Disney teams (LOBs, Marketing, PD, Sales).
• Keep internal documents up to date: databases, retail calendars, purchase consolidation files, and expense controls.
• Establish calendars by property and coordinate with commercial and product teams for perfect execution.
• Secure purchase orders, monitor delivery tracking, ensure proper display placement, and follow up on in-store execution.
• Support the growth of Monterrey accounts through consistent communication and collaboration with buyers.

What we need from you to be part of this story:

• Degree in Business Administration, Marketing, Communications, Business Innovation, or a related field.
• 3–4 years of experience in Sales, Consumer Products, Retail, Marketing, or Entertainment.
• Preferred industries: Entertainment, Consumer Products, Sales, Marketing, Retail.
• Leadership experience coordinating projects, events, or new initiatives.
• (Preferred) Experience or internship in Disney Parks & Resorts.
• Advanced knowledge of PowerPoint; intermediate Excel; intermediate AI tools.
• Advanced English and bilingual Spanish (is a must).
• Strong capabilities in organization, administration, communication, multitasking, teamwork, and relationship building.
• Sales-oriented, energetic, self-motivated, inclusive, and capable of working efficiently in fast-paced environments.

Additional information:

At Disney, we believe it takes great people to create the memorable experiences, products and services our consumers know and love.  We are a team of storytellers, and we hire under equal opportunity, irrespective of gender, ethnicity, religion, sexual orientation or background. We are an organization that value human interactions and that is a very important part of our culture. At Disney, everyone has the opportunity to speak up and participate, grow and share ideas.

#BePartOfTheStory

“You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality.” Walt Disney