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Culinary Director

Candidate-se agora mesmo! Candidatar-se depois Job ID 821427BR Local Xangai, China Continental Empresa Shanghai Disney Resort Data da publicação Sep. 05, 2021

Descrição do cargo:

The Culinary Director is responsible for the daily operation of the Shanghai Disney Resort Food & Beverage Culinary Operations within the theme park and two themed hotels. The Culinary Director role is one that requires a hands-on culinary approach, whilst managing a varied and important strategic planning and administration role with key focuses in the following areas: Act as the interface for menu concept, supply chain development, and food sourcing strategy; be an active participant in the recruitment and training of a large group of Cast Members (employees) and provide them with strategic and operational leadership; provide vision, leadership and direction for achieving guests, Cast and financial objectives; develop strategies that will ensure success in these areas supporting Disney global initiatives and product development efforts; act as a leader, mentor and coach for the overall development of salaried and non-salaried Cast Members; be a passionate, committed champion of high quality and innovative food and service experiences.

Responsabilidades:

Leadership and Relationship Management
  • You will clearly articulate and communicate the vision and goals of the Food and Beverage Department;
  • You will communicate the vision for the catering operation to all employees;
  • You will promote and maintain a culture of friendly and genuine service through ongoing performance coaching and implementation of management processes;
  • You will develop and manage talent effectively through identifying training and development needs, coaching and developing appropriate measurable reward/incentive programs which recognize exceptional cast performance;
  • You will ensure development plans are in place and executed for career growth at all levels;
  • You will interpret and utilize sales and service performance indicators to motivate and enhance the overall performance of the team;
  • You will develop strong partnership relationships with Food Beverage support teams within Disney’s worldwide operations.
Strategic Business Planning and Execution
  • You will undertake regular review of department processes to ensure effectiveness and efficiency;
  • You will ensure resources are balanced with seasonal and annual fluctuating business level;
  • You will review ongoing opportunities for product and facility development being mindful of Operating Income requirements and communicating such with relevant Senior Executives;
  • You will clear focus on the product development side of the business with the ability to identify opportunities to enhance the guest experience and drive business results.
Financial Performance
  • You will be responsible for the profit and loss management of the catering and culinary operations;
  • You will monitor the financial performance for departmental, expenses and resultant Operating Income in order to meet financial expectations on a short and long term basis;
  • You will analyze performance and financial data to prioritize actions, driving resourcing decisions and capacity planning.
Specialized Culinary Objectives and Key Accountabilities
  • You will be able to take control of the menu, update and enhance it, and then develop a comprehensive menu strategy for all restaurant locations, along with a project plan with milestones and timelines for the development of these menus.;
  • You will operate the testing kitchen to develop recipes and operating processes for each location;
  • You will work with the Sourcing and Procurement line of business to define recipe ingredients and identifying local in market vendors. The documentation of those menus, cooking instructions, training and final food presentation;
  • You will hire and train key culinary talent for all locations in partnership with our HR department;
  • You will partner with and support Sourcing and Procurement on creative presentations, selection of disposables, chinaware, glassware, food displays, menu design and graphic presentations;
  • You will partner with Finance to plan for and achieve financial pro forma objectives for food and food cost targets;
  • You will provide leadership, technical training, creative direction, quality control, change management to the culinary team of the Resort;
  • You will monitor the Operating Guidelines and reflecting any changes that occur as the business and operational needs occur;
  • You will play a key role in the support of the Director of F&B on special ad-hoc projects and segment related global initiatives.

Qualificações básicas:

  • 15+ years of experience in the F&B Industry or relevant theme park business or high volume, multiply outlet business;
  • Needs to have a detailed understanding of a HACCP Integrated operation;
  • The ability to work in a corporate environment that has matrix organizational structure;
  • Experience in F&B hotel management with exposure to all lines of businesses preferred;
  • Detailed experience with project management and delivery deadlines;
  • Strong relationship skills consistent with the extensive amount of personal interaction that will take place with Guests and Cast;
  • Solid negotiation, persuasion, communication, presentation and public speaking skills with high level of creativity and innovation;
  • Fluent in English. Mandarin preferred.

Weitere Informationen:

We are taking a responsible approach to creating environments that allow us to do what we do best – welcome and entertain millions of guests each year from across the country and around the world. As part of our commitment to health and safety, we require all newly-hired employees to be fully vaccinated against COVID-19 prior to their onboarding dates.


Sobre Shanghai Disney Resort:

O Shanghai Disney Resort, o primeiro resort da Disney na China continental, é um lugar onde os amigos e as famílias podem escapar juntos para um novo mundo de fantasia, imaginação, criatividade e aventura. Esse resort é a sede do parque temático Shanghai Disneyland; de dois hotéis temáticos; Disneytown, um amplo centro de compras, restaurantes e uma área de entretenimento com um teatro estilo Broadway; o Wishing Star Park e outras áreas de recreação ao ar livre. Os funcionários do Shanghai Disney Resort oferecem serviço de categoria internacional para os hóspedes e o resort dá vida às clássicas histórias e personagens Disney com toques culturais autênticos e temas personalizados especificamente para os chineses. O Shanghai Disney Resort oferece alguma coisa para todos – aventuras emocionantes, jardins exuberantes onde os hóspedes podem relaxar juntos e experiências interativas enriquecedoras.

Sobre The Walt Disney Company:

A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma empresa líder em mídia e entretenimento familiar diversificado e internacional que atua nos seguintes segmentos de negócios: redes de mídia, parques e resorts, entretenimento de estúdio, produtos ao consumidor e mídia interativa. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.

Esta posição é com a Shanghai International Theme Park Company Limited, que é parte de um segmento de negócios que chamamos de Shanghai Disney Resort.

"Os benefícios específicos variam entre diferentes funções e podem ser ajustados de acordo com a política da empresa. O Shanghai Disney Resort não cobra taxa de envio de candidaturas a vagas de emprego e não autoriza nenhuma pessoa ou empresa a fazer a referida cobrança. Consulte sempre nossos canais ou plataformas oficiais para obter as informações mais relevantes sobre recrutamento.

É política da Empresa oferecer oportunidades iguais para todos os funcionários e candidatos a vagas sem levar em conta raça, religião, cor, gênero, status familiar, orientação sexual, nacionalidade, idade, estado civil, status de veterano protegido, deficiência física ou intelectual, gravidez, nacionalidade/etnia, status de trabalhador migrante, ou qualquer outra categoria de pessoas, na medida prevista por lei. A “Igualdade de oportunidades de emprego” nesta política estende-se, entre outros, a recrutamento e emprego, promoção, rebaixamento, transferência, demissão/rescisão, faixa salarial e outras formas de remuneração, educação e treinamento."

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