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Financial Operations Associate

Candidate-se agora mesmo! Candidatar-se depois Job ID 10111424 Local Singapura, Cingapura Empresa Disney Cruise Line Data da publicação 11/06/2025

Descrição do cargo:

As a Financial Operations Associate for Disney Cruise Line, you will provide support for the Financial Operations team. This role provides guidance and support to our internal and external business partners including Shoreside Guest Services, Inside Sales, Guest Communications, and other key stakeholders to ensure prompt resolution to financial inquiries.  This role also creates, maintains, and reconciles travel agency accounts.  This role will have direct contact with Travel Agencies.

Responsibilities:

  • Analyze and reconcile various daily and weekly reports.
  • Collaborate with internal and external partners to drive results.
  • Act as subject matter expert in pre/post cruise financial escalations.
  • Initiate and reconcile travel agency accounts to ensure compliance within company guidelines.
  • Research, analyze, and reconcile shipboard inquiries and collaborate with internal business partners on the resolution.
  • Coordinate the onboarding of Travel Agency vendors into the Disney Supplier Management Portal, while partnering with Disney Worldwide Shared Services for issue resolution
  • Troubleshoot technology issues related to accounting and financial rules.
  • Provide guidance and expertise to internal/external partners to assist in interpreting financial transactions.
  • Research and reconcile escalated inquiries and support partners to ensure compliance with contractual and regulatory obligations.
  • Undertake other assigned projects and duties by leadership.

Basic Qualifications: 

  • 1+ years’ operations or office experience.
  • Possesses robust organizational and decision-making skills, displaying meticulous attention to detail.
  • Showcased exceptional analytical and problem-solving abilities while consistently meeting deadlines and balancing multiple priorities in a dynamic work environment.
  • Excels in clear and concise verbal and written communication, comfortable engaging with individuals at all organizational levels.
  • Proactively seeks out opportunities for process improvements and the streamlining of manual functions.
  • Demonstrated proficiency in Microsoft Excel with the ability to learn new software.
  • Demonstrated strong partnership/networking with ability to manage conflict resolution.
  • Capable of working proactively, independently, and collaboratively as a strategic team partner with strong follow through.
  • Proven ability to adapt to change management initiatives.
  • Proven ability to be resourceful, decisive, confident under pressure, and comfortable working in a fast paced, growth-oriented environment.

Preferred Qualifications: 

  • Proficient understanding of accounting fundamentals, GAAP and SOX
  • Proficient in SAP, Seaware, Business Object, Fidelio, Microsoft suite of products
  • Familiarity with and comprehension of policies and procedures for Disney Cruise Line

Required Education:

  • Bachelor’s Degree or equivalent work experience.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.



Sobre Disney Cruise Line:

Líder na indústria de cruzeiros, a Disney Cruise Line oferece um ambiente onde as famílias podem se reconectar, os adultos podem recarregar energias e as crianças podem experimentar toda a magia que a Disney tem a oferecer. Os hóspedes podem navegar por portos ao redor do mundo em itinerários emocionantes para o Caribe, Bahamas, Alasca e Europa, entre outros. A bordo de nossa frota crescente de navios e dos destinos insulares da Disney nas Bahamas, nossa excepcional tripulação e membros do elenco oferecem serviços lendários da Disney e entretenimento encantador aos nossos hóspedes que só a Disney pode oferecer.

Sobre The Walt Disney Company:

A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma líder diversificada em entretenimento familiar e mídia internacional que inclui três segmentos principais de negócios: Disney Entertainment, ESPN e Disney Experiences. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.

Esta vaga é oferecida junto à The Walt Disney Company (Southeast Asia), que é parte de um segmento de negócios que chamamos de Disney Cruise Line.

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