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Entertainment Resource Manager, Disney Cruise Line

Candidate-se agora mesmo! Candidatar-se depois Job ID 10127299 Local Singapura, Cingapura Empresa Disney Cruise Line Data da publicação 01/08/2025

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Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

About Disney Cruise Line

Since launching in 1998, Disney Cruise Line has established itself as a leader in the cruise industry, providing a setting where families can reconnect, adults can recharge and children can experience all Disney has to offer. Today, the award-winning Disney Cruise Line continues to expand its blueprint for family cruising with a fleet of six ships — the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, Disney Wish, and Disney Treasure — and seven more ships on the way, including the expanded relationship with Oriental Land Company Ltd. to bring Disney cruise vacations to Japan, by 2031. The Disney Cruise Line fleet sails to destinations in The Bahamas, the Caribbean, Europe, Alaska, Mexico, Canada, Hawaii, the South Pacific, and Australia and New Zealand. The Disney Adventure, setting sail in 2025, will be the first to home port in Singapore.

About the Role

The Entertainment Resource Manager is responsible for Entertainment Department manning/rotations, and the performance and development management of Entertainment officers and crew, both shoreside and shipboard.

Responsibilities:

  • Oversee Disney Adventurevessel manning & rotations for Entertainment department officers and crew, including rank and ship assignment with labor management and input from department leaders.
  • Key point of contact to liase with labor management on all Entertainment labor justification, movement and approvals.
  • Ensure a competent and qualified seagoing and shoreside workforce, verifying all personnel possess proper licenses, training, and certifications.
  • Lead the Entertainment Crew, Officer, and Senior Officer Succession Planning Program and performance review process.
  • Maintain and develop the Entertainment officer appraisal process.
  • Execute and refine the promotion and hiring assessment program for Entertainment officers.
  • Partner with Creative Resources and Production on creative/technical/seasonal projects that require shoreside or shipboard resources.
  • Develop and manage the long-range professional training schedule for Entertainment officers.
  • Provide onboard support and consistency through sailing assignments as needed.
  • Maintain the DCL Talent Management system and Succession Plan Matrix.
  • Create Individual Development Plans and Expectation Memos for Entertainment crew and officers.
  • Manage all Entertainment department role adjustments and justifications of headcount for shipboard and shoreside
  • Oversee recruitment procedures and ensure proper execution for Entertainment officers.
  • Managing communication, issue escalation, and interdepartmental coordination.
  • Aligning team goals with organizational purpose

 

Basic Qualifications:

  • 5+ years in entertainment management, cruise operations, or resource planning.
  • Experience in cruise, theme park, or live entertainment environments.
  • Strong strategic, technical, and interpersonal skills.
  • Deep understanding of maritime industry and shipboard training systems.
  • Proficiency in Microsoft Office Suite.
  • Ability to manage fleet training operations and develop short-term strategies.

Preferred Qualifications:

  • In-depth knowledge of ship operations and Entertainment department roles.
  • Strong business acumen in cruise operations.
  • Familiarity with Disney Cruise Line training systems and operations.

Education:

  • Bachelor’s degree in Entertainment, Business Management, Leadership Development, or equivalent experience.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.



Sobre Disney Cruise Line:

Líder na indústria de cruzeiros, a Disney Cruise Line oferece um ambiente onde as famílias podem se reconectar, os adultos podem recarregar energias e as crianças podem experimentar toda a magia que a Disney tem a oferecer. Os hóspedes podem navegar por portos ao redor do mundo em itinerários emocionantes para o Caribe, Bahamas, Alasca e Europa, entre outros. A bordo de nossa frota crescente de navios e dos destinos insulares da Disney nas Bahamas, nossa excepcional tripulação e membros do elenco oferecem serviços lendários da Disney e entretenimento encantador aos nossos hóspedes que só a Disney pode oferecer.

Sobre The Walt Disney Company:

A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma líder diversificada em entretenimento familiar e mídia internacional que inclui três segmentos principais de negócios: Disney Entertainment, ESPN e Disney Experiences. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.

Esta vaga é oferecida junto à The Walt Disney Company (Southeast Asia), que é parte de um segmento de negócios que chamamos de Disney Cruise Line.

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