Assistant Manager, Company Store
Candidate-se agora mesmo! Candidatar-se depois Job ID 10121083 Local São Francisco, Califórnia, Estados Unidos Empresa Lucasfilm Data da publicação 27/05/2025Descrição do cargo:
We are looking for a collaborative and creative team player who reflects the innovative spirit, creative talent, and passion for great storytelling and filmmaking that define Lucasfilm. The Assistant Manager, Company Store supports the Store Manager in the daily operations of both the physical retail location and the company's online store. This role is responsible for assisting in driving sales, managing staff, ensuring operational efficiency, and delivering a positive customer experience across all channels.
This role is considered Onsite, which means the employee will work 100% onsite 5 days a week at a Company designated location.
What you’ll do
Assists the Store Manager in overseeing all aspects of store operations, including sales, customer service, inventory management, and visual merchandising for both the physical and online stores.
Provides leadership and guidance to store associates, and assumes responsibility for the store in the absence of the Store Manager.
Contributes to achieving sales targets for both the physical and online store through effective customer engagement and product knowledge.
Plays a key role in the management of the online store, including:
Assisting with the listing and maintenance of product information (descriptions, images, specifications).
Monitoring and ensuring the accuracy of online inventory levels.
Supporting the efficient processing and fulfillment of online orders.
Addressing customer inquiries and resolving issues related to online purchases.
Contributing to the online store's visual presentation and user experience.
Assists with daily operational tasks such as opening and closing procedures, maintaining store appearance and visual merchandising, and ensuring compliance with company policies.
Develops and maintains a comprehensive understanding of the company's products and brand.
Participates in the training and coaching of store associates to enhance customer service skills and product knowledge for both in-store and online interactions.
Assists in tracking and analyzing key performance indicators (KPIs) for both the physical and online store to identify areas for improvement.
Assists in managing inventory, and stock levels.
Assists in tracking and analyzing key performance indicators (KPIs) for both the physical and online store to identify areas for improvement.
Prepares inventory and financial reports and interfaces with upper management and our financial teams when needed.
What we’re looking for
Minimum of 3+ years of experience in a retail environment, with some experience in a supervisory or lead role preferred.
Demonstrated understanding of e-commerce operations and online customer service principles.
Strong communication, interpersonal, and problem-solving abilities.
Effective organizational skills and the capacity to manage multiple tasks in a dynamic environment.
A proactive and positive approach to work with a willingness to learn.
Familiarity with point-of-sale (POS) systems and e-commerce platforms
Occasionally lifts, carries, and positions objects/merchandise weighing up to 40 pounds.
Ability to stand for extended periods, up to 4 hours.
Preferred Skills:
Basic knowledge of digital marketing concepts (SEO, social media, email).
Experience with inventory management systems.
Microsoft Office / Google Workspace proficiency
The hiring range for this position in San Francisco, CA is $53,100 to $71,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Sobre Lucasfilm:
A Lucasfilm é líder global em produção de filmes, televisão e entretenimento digital. Além da sua produção de cinema e televisão, as atividades da empresa incluem efeitos visuais, pós-produção de áudio e animação digital de ponta, software de entretenimento interativo e o gerenciamento das atividades de merchandising global para suas propriedades de entretenimento, incluindo as franquias do lendário STAR WARS e INDIANA JONES. A Lucasfilm Ltd. tem sede no norte da Califórnia.
Sobre The Walt Disney Company:
A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma líder diversificada em entretenimento familiar e mídia internacional que inclui três segmentos principais de negócios: Disney Entertainment, ESPN e Disney Experiences. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.
Esta vaga é oferecida junto à Lucasfilm Ltd, que é parte de um segmento de negócios que chamamos de Lucasfilm.
Lucasfilm Ltd é um empregador de oportunidades iguais. Os candidatos serão selecionados para emprego independente de raça, religião, cor, sexo, orientação sexual, gênero, identidade de gênero, expressão de gênero, nacionalidade, ancestralidade, idade, estado civil, status militar ou de veterano, quadro clínico, informações genéticas ou deficiência, ou qualquer outro motivo proibido por lei federal, estadual ou local. A Disney defende um ambiente de negócios em que ideias e decisões de todas as pessoas nos ajudam a crescer, inovar, criar as melhores histórias e ser relevantes em um mundo em constante evolução.