Lead Technical Program Manager - Project Hire

Disney Entertainment and ESPN Product & Technology: 

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally. 

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.  

Here are a few reasons why we think you’d love working here: 

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. 
Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.  
Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and solve complex and distinctive technical problems. 

The Business Operations team helps guide and articulate technology strategy and research and is responsible for driving the day-to-day operation of the Product & Technology organization, including: project and portfolio management and tracking; organization-level capital, space, and resource management and allocation; process management; technical incident management; and our administrative and workplace experience support team. 
 

This is a Lead Technical Program Manager (TPM) position within the DEET Business Operations - Shared Services organization. The Lead TPM will play a leadership role in the delivery and enhancements of business tools including highly integrated COTS systems; these systems range from Atlassian tooling to SAP to internally developed products. 

These high-visibility systems are serving business clients that have been shuffled and merged repeatedly - the deployments are complicated and inconsistently documented.  The nature of these programs involves stakeholders ranging from business SVPs to engineers and everyone in between - each must be effectively engaged and communicated with. 

Our ideal candidate is intuitive, autonomous, has a high degree of technical literacy and a desire to know more.  They are proactive, detail-oriented, and comfortable quickly switching roles from detective to executive communicator to engineering advocate.

Basic Qualifications :

• 7+ years of relevant work experience
• Bachelor’s degree
• Detail oriented and excellent communication skills; ability to follow technical discussions and absorb technical documentation; ability to develop fundamental technical understanding of the project deliverables
• Demonstrated tenacity and comfortable with ambiguity; able to drive consensus between cross-functional stakeholder groups
• Experience playing a leadership role in highly integrated COTS implementation experience
• ​​Experience managing senior-level client relationships and effectively and efficiently communicating program vision and status in monthly business reviews
• Experience working with distributed teams and/or distributed organizations
• Deep understanding of SDLC; working understanding of cloud-based development and a desire to know more

Preferred Qualifications

• Degree in STEM and / or experience as a software engineer
• Exposure to modern DevOps and SRE practices around CI/CD, Infrastructure as Code, Availability, etc
• Tools expertise including AirTable, Atlassian Suite, Google Suite, and Slack or similar

The hiring range for this position in Santa Monica is $155,700 - $208,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.