Sr Mgr, Software Engineering

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

Position Summary:

We are seeking a strategic and technically adept Senior Manager to lead our Web Development and Custom Software Delivery teams. This role is responsible for driving the design, development, and deployment of scalable, high-performance web applications and custom software solutions that align with business objectives and enhance guest experiences across our digital platforms.

Key Responsibilities:

Leadership & Strategy

• Lead and mentor cross-functional teams of developers, architects, and project managers.
• Define and execute the web and software delivery roadmap in alignment with business goals.
• Collaborate with product owners, UX/UI designers, and stakeholders to translate requirements into technical solutions.
• Champion agile methodologies and continuous improvement practices.

Technical Delivery

• Oversee the full software development lifecycle (SDLC) for web and custom applications.
• Ensure high-quality code, performance optimization, and adherence to security standards.
• Manage integrations with third-party platforms, APIs, and enterprise systms.
• Drive innovation in architecture, frameworks, and development tools.

Operational Excellence

• Establish KPIs and metrics to measure team performance and delivery success.
• Manage budgets, vendor relationships, and resource allocation.
• Ensure timely delivery of projects within scope and budget.
• Implement DevOps practices for CI/CD and automated testing.

Stakeholder Engagement

• Communicate technical concepts and project status to non-technical stakeholders.
• Partner with business units to identify opportunities for digital transformation.
• Advocate for user-centric design and accessibility standards.

Qualifications:

• A bachelor's or master's degree in computer science, engineering, or a related discipline.
• 8+ years of experience in web development and software engineering.
• 3+ years in a leadership or management role.
• Proven experience with modern web technologies (e.g., React, Angular, Node.js, .NET, Java).
• Strong understanding of cloud platforms (AWS, Azure, GCP) and microservices architecture.
• Experience with Agile/Scrum methodologies and project management tools (e.g., Jira, Confluence).
• Excellent communication, leadership, and problem-solving skills.
• Knowledge of Traditional and Agile software development lifecycles and methodologies.
• Experience with the creation and consumption of Web Services.
• A sound understanding of content management systems.
• Experience in a large media, technology or internet company.
• Success at achieving sophisticated technology goals on-time and on-budget.
• A comfort level with complex, matrixed organizations containing a certain amount of ambiguity.

Preferred Skills:

• Experience in the travel, hospitality, or entertainment industry.
• Familiarity with digital experience platforms (DXPs) and content management systems (CMS).
• Knowledge of data analytics, personalization, and A/B testing frameworks.
• Certifications in Agile, Scrum, or cloud technologies.

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