Sr. SAP HCM Technical AnalystCandidate-se agora mesmo! Candidatar-se depois Job ID 10040935 Local Orlando, Flórida, Estados Unidos / Burbank, Califórnia, Estados Unidos Empresa The Walt Disney Company (Corporate) Data da publicação 28/03/2023
Descrição do cargo:
At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.
The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. The Enterprise Technology organization drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.
The Enterprise Application and Data Platform group is part of the End User & Tech Operation. We are responsible for excellence in operating business systems and processes in support of the enterprise. We lead with a culture of continuous improvement, innovation and automation.
Within Disney Enterprise Technology this role will provide Application Support services relating to technical SAP HCM support. The role will work within the Application Support Community that exists to drive consistency and excellence of the support services across Enterprise Technology.
The ideal candidate with have deep functional expertise coupled with application support experience. Specifically, this role will work with users, partners, and senior business stakeholders.
Manage the delivery of high-quality, scalable and cost-effective solutions that meet business requirements and conform to architectural designs and technology strategies
Act as the technology subject matter expert, partnering with technology stakeholders and clients to both address issues and recommend/implement enhancements
Investigate and resolve production related issues in a timely manner from end user (UI) to persistence layer
Identify and mitigate risks to the service delivery and proactively address and resolve issues before they impact service levels
Participate in the technical recovery of major system outages, interfacing with numerous stakeholders including external vendors or outsourced service delivery teams
Develop and maintain technical documentation to help ensure that support can be efficiently performed and the impact of future requests can be assessed
Monitor service performance and recommend areas of focus for continuous improvement initiatives, including application performance management
Oversee vendor/partners in the timely resolution of incidents/problems/requests, ensuring service level and quality targets are met.
Gather requirements for minor enhancements and oversee the resultant product from the vendors
Implement continuous improvement on existing technical solutions
Participate in periodic problem analysis meetings and post implementation reviews to document learnings and ensure the continuous improvement of the IT services
Design and implement complex technology solutions in partnership with Solution Architects, Product & Engineering Managers in support of business objectives
Be a champion for operational excellence by ensuring that all technology delivery and support functions are efficient, easy to execute, simple to consume and effectively measured
Ensure application solutions meet business expectations through capacity, performance and availability management.
Maintain a high level of functional expertise by keeping up-to-date with the latest applicable functional changes/ knowledge
Maintain awareness of standards, guidelines, industry trends, etc.
A self-starter, who can effectively navigate a complex organizational structure, achieving results through influence and collaboration.
Establish and manage effective working relationships in a matrix environment with other departments, groups
and staff with whom work must be coordinated or interfaced. Comfortable influencing to achieve desired outcomes.
Deep domain and functional/technical expertise will be essential, as delivery will be accomplished in a matrixed environment of internal and external partners, and suppliers.
Practical knowledge and applied experience related to development principles.
A practitioner of the Service Management principles and can effectively proceed through review boards and other SA activities.
SAP ABAP coding experience specializing in HCM technology
Experience with HR data and HR data tools and systems
Knowledge of coding and processing for iDocs
Experience with data governance responsibilities
Strong understanding of data privacy and data security
Participation in formal change management processes
Experience investigating and resolving production related issues in a timely manner
Very detail oriented
Proven strong negotiating and consensus building abilities.
Wide experience with a variety of Software Development Lifecycle methodologies across waterfall and agile
Exemplary communications skills
BS in Computer Science, Engineering or related discipline or equivalent work experience. (STEM degree is highly preferred)
The hiring range for this position in California is $102,500 to $137,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Sobre The Walt Disney Company (Corporate):
Na área empresarial da Disney, você pode ver como os negócios por trás das marcas mais poderosas da empresa se reúnem para criar a mais inovadora, conhecida e admirada empresa de entretenimento do mundo. Como integrante de uma equipe empresarial, você trabalhará com líderes de padrão internacional para promover estratégias que mantêm a The Walt Disney Company na vanguarda do entretenimento. Veja e seja visto por outros pensadores inovadores enquanto possibilita que os melhores contadores de histórias do mundo criem momentos inesquecíveis para milhões de famílias de todo o planeta.
Sobre The Walt Disney Company:
A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é um empreendimento diversificado e líder mundial de mídia e entretenimento, que atua em cinco segmentos de negócios com os seguintes segmentos de negócios: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.
Esta vaga é oferecida junto à Disney Worldwide Services, Inc., que é parte de um segmento de negócios que chamamos de The Walt Disney Company (Corporate).
Disney Worldwide Services, Inc. é um empregador que dá oportunidades iguais. Os candidatos serão selecionados para emprego independente de raça, cor, religião, sexo, nacionalidade, orientação sexual, identidade de gênero, necessidade especial ou status de veterano protegido. A Disney promove uma cultura de negócios em que ideias e decisões de todas as pessoas nos ajudam a crescer, inovar, criar as melhores histórias e ser relevantes em um mundo de rápidas mudanças.