Senior Manager, Technology (Cloud Infrastructure and Datastore Architecture)

In a galaxy far, far away, the valiant team at Disney Experiences (DX) Tech & Digital embarks on a mission to power the magic across the universe. Our squadron crafts legendary immersive digital experiences for the galaxies premier vacation brands. We deliver these experiences to beings across the galaxy through Disney's Parks & Resorts, Disney Cruise Line, and Disney Vacation Club. Our responsibility spans the entire digital and physical Guest experience for all technology and digitally led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise sectors, as well as other innovative ventures like 'Hey, Disney!' 

About the Role & Team 

The position of Sr. Manager of Technology will be responsible for the team and portfolio within the Cloud Infrastructure and Datastore Architecture area. This includes standards, best practices, design and delivery of platforms that support the entire Disney Experiences organization. If selected for this role, you will report to the Director of Technology, Solution Architecture. 

What You Will Do 

The position will include the following duties & accountabilities: 

• Lead teams in the design and delivery of infrastructure, datastore, and messaging solutions that are highly resilient and secure, while enabling efficiency across the Disney Experiences organization. 

• Drive on-time on-budget delivery on an incredibly diverse portfolio using agile methodologies, with heavy emphasis on an iterative approach resulting in world class solutions. 

• Team & Talent Management of Cast (Disney Employee) and Contractors within the Team. Maintain a supportive, collaborative and constructive environment for growing high performing Individuals and Team. 

• Financial Ownership of the allocated Budget for the Portfolio.  Including managing forecasts, actuals, and variances.    

• Stakeholder Management across Technology, Product, and Business. Establish and maintain relationships, with clear expectation management. Understand challenges and proactively collaborate to resolve. 

• Opportunity Management to identify how our portfolio can deliver on or contribute to solutions to better serve our partner teams, and ultimately, our Cast and Guests. 

• Project Management of technology delivery for work efforts, ensuring reliability in delivery activities, dates and resource planning. 

• Communication & knowledge sharing of portfolio capability at all levels of the organization. Effective communication with diverse audiences in a technical and non-technical manner. 

• Drive improvements to processes, technology, and interfaces that improve the effectiveness of the team. 

Required Qualifications & Skills  

• At least 10 years of relevant, progressive experience in Technical Design, Delivery, Operations and Management.  

• Demonstrated experience in Infrastructure Engineering Management and Software Engineering Financial Management  

• Executive Written & Verbal Communication Skills  

• Experience in design, development, and implementation of highly scalable, high-volume software systems and components.  

• Experience in organizations practicing Agile best practices.  

• Strong partner and communicator with ability to articulate the team vision and technical concepts to cross-functional stakeholders. 

• Ability to take decisions in ambiguous situations and a fast paced environment with constantly changing business needs. 

• Excellent motivator driving influence and high throughput from the team. 

• Passionate about engineering best practices and leading by example. 

Education  

• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study and/or equivalent work experience