Manager, Product Management
Candidate-se agora mesmo! Candidatar-se depois Job ID 10134610 Local Orlando, Flórida, Estados Unidos Empresa Disney Experiences Data da publicação 05/11/2025Descrição do cargo:
At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The Disney Experiences Technology team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey, Disney!
Disney isn’t just another job; it’s a career. We are a leading entertainment company that offers the best of the best! We believe in rewarding outstanding work, developing employees’ careers, and building long-term relationships with our guests. As a Manager of Technical Product Management at Disney, you can combine your passion for technology and customer experience to create compelling and delightful experiences for our valued Guests.
We have an exciting opportunity for a “hands-on,” data-driven Leader that enjoys the challenges of collaborating to get results that are pivotal to our Disney Experiences. As a Leader, you will work closely with multiple teams – Engineering, strategy, finance, and operations to define roadmaps and requirements and ultimately measure results for critical Guest initiatives. The team leads all aspects of the technology product roadmap behind our breathtaking Resort, wholesale relationships, Agents, Groups, and vacation experiences.
What You'll Do:
Drive capability roadmap and supports continuous improvements.
Define, deliver, and implement a Product Management vision that improves our processes and overall efficiency.
Define specific product features by integrating inputs from a wide range of sources, including end users (e.g., customer survey, web analytics, A/B testing), business partners (e.g., pricing, marketing strategy), and ongoing trends in the industry (e.g., emerging digital companies in this space)
This role will involve the complete product lifecycle, from gathering requirements from internal and external constituents to ensuring we achieve the right outcome.
Leverages AI to improve guest and cast experiences, as well as drive operational efficiency.
Partner closely with our Commercial strategy & experience products teams for UI/UX to define and create a prioritized backlog and delivery timeline.
Lead cross-functional go-to-market efforts across marketing, content, production, training, consumer insights, and operations teams.
Influences, coaches, and mentors beyond the scope of the Team
Provides customer and leadership support through the product management team.
Lead technical discussions and program alignment, and act as a gatekeeper & negotiator with our business and product partners.
Acts as a liaison between business users and the implementation team, communicating appropriately and effectively with co-workers, customers, and supervisors, maintaining awareness of content, production, project status, and any potential delay, situation, or concern that may affect the outcome.
Conducts program and product meetings at leadership and executive director levels. Develops and manages a project change control process as needed to ensure the project team is performing and delivering within business and technology expectations.
Continually reviews available resources to maintain first-hand knowledge of where resources can be best allocated. Reevaluates current resources to resolve project resource surplus and shortfalls.
Establishes clear ownership of program/project, ensures team members have the tools needed, and provides timely feedback.
Prioritization of the backlog and day-to-day priority for development teams.
Conducts regular status meetings with all partners while keeping requirements in view and delivering to expectations.
Partners with Engineering leaders to maintain a detailed knowledge of product capabilities and ensure all communications between program, product, and project teams and its customers.
Required Qualification & Skills:
- A minimum of 8 years of experience in digital roles in the travel industry, with 4+ years of management experience.
8+ years in defining API standards, setting technical mentorship for TPM organization
Experience with agile tools (e.g., JIRA, Confluence, etc.)
Experience working in a collaborative environment, including mentoring Managers and individual contributors (TPMs).
Ability to establish and maintain effective working relationships with other Technology teams and operational departments.
Experience in synthesizing complex or diverse project data and information
Required Education:
Bachelor’s degree and/or equivalent work experience
Sobre Disney Experiences:
O Disney Experiences dá vida à magia das histórias e franquias Disney com parques temáticos, resorts, navios de cruzeiro, experiências de férias exclusivas, produtos e muito mais em todo o mundo. A Disney brilha no setor de viagens com seis destinos de resort nos Estados Unidos, na Europa e na Ásia; uma linha de cruzeiros de primeira; um programa popular de propriedade de férias; e um premiado segmento de aventura em família guiado. Além disso, as operações globais de produtos de consumo da Disney incluem os principais negócios de licenciamento do mundo, as maiores marcas de publicações infantis do mundo, um dos maiores licenciadores de jogos do mundo em todas as plataformas; e lojas Disney no mundo todo e na internet.
Sobre The Walt Disney Company:
A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma líder diversificada em entretenimento familiar e mídia internacional que inclui três segmentos principais de negócios: Disney Entertainment, ESPN e Disney Experiences. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.
Esta vaga é oferecida junto à Walt Disney Attractions Technology LLC, que é parte de um segmento de negócios que chamamos de Disney Experiences.
Walt Disney Attractions Technology LLC é um empregador de oportunidades iguais. Os candidatos serão selecionados para emprego independente de raça, religião, cor, sexo, orientação sexual, gênero, identidade de gênero, expressão de gênero, nacionalidade, ancestralidade, idade, estado civil, status militar ou de veterano, quadro clínico, informações genéticas ou deficiência, ou qualquer outro motivo proibido por lei federal, estadual ou local. A Disney defende um ambiente de negócios em que ideias e decisões de todas as pessoas nos ajudam a crescer, inovar, criar as melhores histórias e ser relevantes em um mundo em constante evolução.