Costume Support Manager - Disney Cruise Line (DCL)

Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, and delivers remarkable and engaging entertainment experiences. From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships, and other locations the world over. This diverse team – representing a wide variety of disciplines and talents from technical directors, writers, and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust.

The Costume Support Manager will support Disney Cruise Line (DCL) by providing various levels of assistance with inventory, space planning, and process evaluation. The Costume Support Manager must maintain 360-degree influence and problem-solve so all collaborators feel confident about the decisions.

You will report to the Area Manager of DCL Costume Support.

This is a full-time role.

What You Will Do

• Support strategic planning for the Disney Parks Live Entertainment Costuming team through report development and data analytics.

• Develop reporting solutions using Tableau and SSRS.

• Design, create, and lead MSSQL tables to support data and reporting needs.

• Provide ongoing data verification and conduct complex data analysis using statistical techniques, conceptual thinking skills, and creative problem-solving skills.

• Lead Costuming SQL server tasks such as creating accounts for users and assigning security levels.

• Develop analytical tools and metrics to assist in complex operational decision-making and support business requests in a fast-paced environment.

• Complete process improvement evaluations and implement solutions.

• Lead and prioritize report requests from multiple areas.

Required Qualifications & Skills

• 5+ years of experience in operations, strategy, or analytics

• Experience with shipping logistics and manifests

• Experience analyzing business processes, making sound business judgments, and solving problems

• Experience making decisions with minimal direction on sophisticated multi-team efforts

• Excellent prioritization skills and attention to detail

• Experience communicating and providing feedback (verbal and written) with all levels of partner

• Experience gaining consensus in a way that all parties feel heard

• Experience contributing to a positive work environment

• Experience with analytics, tools, and other key functional systems

• Ability to travel between work locations on a given day

• Ability to work around all types of fabrics, fibers, and synthetic furs

• Ability to work flexible hours including weekends, nights, and holidays

• Ability to travel internationally up to 10% of the time

Preferred Qualifications

• Experience working with the cruise ship industry

• Experience using Costuming Operating Management Inventory Tool (COMIT), Yunique, SAP, and JIRA or equivalent programming and database languages, with the ability to learn new applications and analytical tools

• Experience using reporting tools Garment Utilization System (GUS+)

• Experience working with garment specifications

• Multilingual (Spanish, French, Vietnamese, and/or Tagalog) 

Education

• Bachelor’s degree in logistics, supply chain management, or related field is required

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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