Site Reliability Engineer II

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally. 

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.  

A few reasons why we think you’d love working for Disney Entertainment  ESPN Product & Technology 

• Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come. 

• Reach, Scale & Impact: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more. 

• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news. 

Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity. 

Job Summary: 

As a Site Reliability Engineer II, you will play a pivotal role in a highly performant and geographically dispersed team. Our team is dedicated to building internal tooling that is used organization-wide, ensuring reliability for our technology platform. In this role, you will ensure our products are highly performant, available, and facilitate operational efficiency. You will contribute to creating software that empowers operators to troubleshoot and resolve customer-impacting issues independently, as well as support internal testing and development of integrations with our services platform. 

Responsibilities and Duties of the Role: 

• Write and maintain software solutions: Design, write, test, and deploy high-quality code to develop reliable, maintainable software solutions under the guidance of senior team members. 

• Collaborate with Cross-Functional Teams: Work with QA, Product and backend engineering teams to support the internal testing and development of integrations with our services platform. 

• Troubleshoot and Resolve Issues: Debug and fix issues in existing code, working with team members to improve application functionality 

• Continuous Learning: Take initiative in learning new programming languages, tools, and techniques related to software development and cloud computing. 

Required Education, Experience/Skills/Training: 

Basic Qualifications  

• 3+ years of software engineering experience or equivalent qualifications. 

• Intermediate programming skills in Python, ReactJS. 

• Experience working with REST APIs or GraphQL for building and consuming web services. 

• Familiarity with cloud platforms like AWS and their core services (e.g., S3, Lambda, EC2, DynamoDB). 

• Exposure to build and deployment technologies. 

• Excellent written and verbal communication skills. 

• Experience collaborating with team members in a geographically dispersed environment. 

• Self-learner, independent, excellent problem-solving skills. 

• Preferred Qualifications  

• Familiarity with containerization and orchestration tools such as Docker and Kubernetes. 

• Hands-on experience with CI/CD pipelines and tools like Jenkins or GitHub Actions. 

• Proven architectural skills and ability to communicate about software processes, architectures and design patterns. 

• Understanding of security best practices in cloud-based environments. 

• Knowledge and experience with AWS cloud costs, management of capacity, and optimization strategies. 

• Understanding of concurrency and asynchronous architecture. 

Required Education   

• Bachelor’s degree or equivalent training or work experience.