Executive Assistant

Department Description:
At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

Team Description:
As an Executive Assistant within the Enterprise Technology team, you will play a pivotal role in supporting our innovative and world-class leaders. This position is essential in ensuring the smooth operation of our corporate functions, enabling the strategic and visionary efforts that keep The Walt Disney Company at the forefront of the entertainment industry. The ideal candidate will be skilled, proficient, and an independent worker who can effectively manage their workload with minimal supervision. This role requires a collaborative and adaptable individual who can provide informal guidance to junior team members and solve problems efficiently. Based in New York City, this role contributes to the overall success of the team by coordinating confidential and complex administrative tasks with limited direction, providing a high level of service and support in close partnership with the direct leader’s team.

Responsibilities of Role:

• Provide high-level administrative support to a Vice President and Director, including managing calendars, scheduling meetings, and coordinating travel arrangements.
• Manage complex calendars with the ability to coordinate ever-changing and last-minute urgent meetings among executive teams operating across multiple time zones.
• Prepare and edit correspondence, communications, presentations, and other documents.
• Handle confidential and sensitive information with discretion.
• Organize and maintain files and records, ensuring they are up-to-date and easily accessible.
• Assist in the preparation of meeting agendas, take minutes, and follow up on action items.
• Coordinate and manage special projects as assigned, ensuring timely completion.
• Serve as a point of contact for internal and external stakeholders, providing excellent customer service.
• Utilize problem-solving skills to address and resolve administrative issues independently.
• Mentor and provide informal guidance to junior team members, fostering a collaborative work environment.
• Assist when CIDO is in the NY Office as needed.
• Screen and prioritize incoming meeting requests, email, and calls.
• Assist with general department tasks, including conference room requests, ordering supplies, coordinating general maintenance and upgrades for office equipment, mobile test phones, computers, kitchen duties, etc.
• Provide office support such as supporting location-based events, completing expense reports, tracking organizational deadlines, handling IT and office services related matters, and serving as a point of contact for the team.
•  Own the welcoming and onboarding of new employees, obtaining resources, ensuring a smooth start.
• Plan and coordinate extensive travel, including international locations, visas, and passport updates.

Must Haves:

• Minimum of 5 years of related work experience
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Strong attention to detail and accuracy.
• Ability to work independently and with minimal supervision.
• Effective problem-solving skills.
• Skilled in handling confidential information with discretion.
• Ability to work across diverse teams with high quality and professionalism.
• Strong interpersonal skills; ability to develop rapport with fellow executive assistants and Chiefs of Staff.
• Self-starter with ability to perform successfully in a fast-paced, dynamic environment.
• Must be resourceful and comfortable independently navigating the unknown.
• Demonstrated ability to leverage sound judgment on behalf of the executive.
• Strong organizational and time management skills to proactively support the executive.
• Ability to be proactive, resourceful, flexible, and responsible.

Nice to Haves:

• Experience in a corporate environment, preferably within the entertainment industry.
• Familiarity with project management tools and software.
• Experience supporting senior executives or high-level management.
• Experience with MS Copilot is a plus.
• Knowledge of Disney rules and regulations as put forth in the T&E policy and Employee Handbook.

Education:

• Required: High School Diploma
• Preferred: Bachelor’s degree
• Additional certifications in office administration or related fields are a plus.

The hiring range for this position in New York, NY is $68,400 to $91,700 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.