Booking Advisor, F/M/NB – German Market, Long-Term Contract na DISNEY Skip Navigation
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Booking Advisor, F/M/NB – German Market, Long-Term Contract

Candidate-se agora mesmo! Candidatar-se depois Job ID 1222037BR Local Marne-la-Vallée, França Empresa Disneyland Paris Data da publicação 11/08/2024

Descrição do cargo:

The Disneyland Paris Difference:

  • A unique working environment: Immerse yourself in an international environment with countless opportunities.
  • Structured working hours: Enjoy consecutive days off and overtime pay.
  • Additional benefits: 13th month's salary and double pay on bank holidays (after one year's seniority).
  • Convenient accommodation: Housing close to our parks, subject to availability.
  • Commuting benefits: Reimbursement of 80% of the Navigo Pass, meal subsidies, and other discounts.
  • Exclusive access: Enjoy our parks and the Disney+ platform.
  • And many more benefits: Supplementary health insurance, training opportunities, recognition programs, exclusive events, parenting support, company concierge service, and more. Learn more here.
Embark on a unique professional adventure: Join a young and dynamic team and be part of a magical journey!

Your environment: The Disneyland Paris Customer Relations Center (CRC) has over 450 employees dedicated to Sales and Customer Relations. Our team communicates in 7 different languages (French, English, Dutch, German, Spanish, Italian, and Portuguese) via phone, email, and social networks. We are currently looking for talent for the German market.

Your Role: As a Booking Advisor, you will embody Disney magic through various communication channels to support and enhance the experience of Disneyland Paris visitors. Your responsibilities will include:
  • Identifying the needs of visitors and travel agents.
  • Advising and informing them in German and/or English.
  • Provide personalized sales solutions.
Your daily tasks:
  • Telecommuting: Possible from Metropolitan France, up to a maximum of 10 days per month.
  • Available positions: Permanent contracts.
  • Next integration dates: December 1st 2024
  • Work schedule:
    • Alternating between 31-hour weeks (3 days off) and 39-hour weeks (2 days off).
    • Working hours: 9am to 7:30pm Monday to Friday, 9am to 6:30pm on Saturday. No work on Sunday.
  • Compensation: Fixed + variable remuneration.
Advantages of Working at Disneyland Paris:
  • Location: Situated at the gates of Disneyland Paris, the CRC is conveniently located at the Val d'Europe train station, a vibrant area 40 minutes east of Paris.
  • Supportive environment: Newcomers are sponsored and guided by local management throughout the integration program.
  • Comprehensive training: An 11 to 13-week training course combining theory and practice is held in Val d'Europe prior to the start of the position.
  • Multicultural environment: Improve your language skills in a diverse workplace.
  • Career growth: Plenty of opportunities for internal promotion and horizontal mobility.
  • Employee Benefits: Enjoy recognition programs, access to Disney Parks, exclusive events, discounts, sports and festive events, parenting support, concierge services, and more.
Is this position for you?
  • Are you interested in Customer Relations across different media (phone, email, social networks)?
  • Are you a good listener and able to provide friendly solutions?
  • Are you motivated by sales goals?
  • Are you comfortable using computer tools?
  • Experience in sales or customer relations would be an asset
Language requirements:
  • German: C1/C2
  • English: C1/C2
  • French: B1
Ready to bring the Disney magic to life? Apply now!
Additional Information:
  • Interviews will be conducted via video conference.
  • Please include your most recent resume.


Weitere Informationen:

Interviews will take place remotely, by videoconference, for positions located partly face-to-face, in Marne la Vallée, and / or remotely, according to the teleworking agreement currently in force in the company.

Position is Long Term
#DLPCRC


Sobre Disneyland Paris:

A Disneyland® Paris é uma empresa onde sonhos realmente se tornam realidade. Aqui, nossos funcionários trabalham no palco ou nos bastidores, em centenas de profissões. Sua missão: oferecer a todos os hóspedes uma inesquecível experiência Disney em nossos dois parques temáticos e em nossos sete hotéis, bem como na Disney Village. A paixão e o entusiasmo de nossas equipes tornaram nossa empresa o destino turístico número um na Europa!

Criar sonhos traz muitas responsabilidades. Para o nosso resort, o desenvolvimento de longo prazo deve se basear em um modelo de turismo sustentável. Assumimos compromissos sociais e ambientais importantes, que buscamos implementar com o envolvimento contínuo de nossos funcionários e partes interessadas.

Sobre The Walt Disney Company:

A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma líder diversificada em entretenimento familiar e mídia internacional que inclui três segmentos principais de negócios: Disney Entertainment, ESPN e Disney Experiences. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.

Esta vaga é oferecida junto à EURO DISNEY ASSOCIES SAS, que é parte de um segmento de negócios que chamamos de Disneyland Paris.

Candidate-se agora mesmo! Candidatar-se depois

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