Merchandise Seller - Lion King & Frozen
Candidate-se agora mesmo! Candidatar-se depois Job ID 10088760 Local Londres, Reino Unido Empresa The Walt Disney Company (EMEA) Data da publicação 30/04/2024Descrição do cargo:
About the Role & Team
This is a fixed term contract position until 15th September 2024, based in London working for both the Lion King London and Frozen London shows.
The merchandise seller is responsible for providing exceptional Service whilst selling merchandise and creating magical memories for Guests from around the world! Whilst handling payment transactions and inventory with accuracy, they create a fun and engaging experience for Guests of all ages, contributing to the overall success of the retail business. By helping a family choose the perfect souvenir or stocking the shelves with the latest merchandise, this role plays an integral part of making every Guests visit and memorable one.
The role has a large impact on the efficiency of daily operations and is required to achieve tasks in a positive, proactive, and professional manner; whilst collaborating with colleagues to meet goals. As a revenue generating role this job requires individuals to achieve results through proactive selling, a focus on promotions & incentives, adapting to different sales areas & techniques, and maximise opportunities for sales throughout a sales period.
What You Will Do
Proactively welcoming Guests, assisting in selecting merchandise and providing information about products.
Operating the EPOS till system accurately and handling transactions effectively.
Maintaining accurate inventory records and restocking merchandise as needed.
Supporting in dressing displays and arranging Merchandise to attract Guests, maintaining Disney Brand standards.
Keeping the shop or kiosk areas clean and organised.
Maintaining a positive, smiley and friendly attitude towards Guests and colleagues; demonstrating a commitment to equality, diversity and inclusion in all actions.
Consistently and appropriately offering promotions or upselling products to enhance the guest experience, and meeting sales targets.
Keeping up to date with product knowledge and sales promotions.
Following safety and security procedures to prevent loss and theft of merchandise.
Attending team meetings and training sessions.
Assist with stock deliveries.
Working both independently and as part of the team to meet performance goals, shared team goals and maintain efficiency.
Adhering to all set policies, procedures, and administrative requirements.
Required Qualifications & Skills
No previous experience is required, but experience in retail or customer service is a plus
Strong communication skills and ability to engage with Guests
Comfortable working in a fast-paced environment
Ability to work flexible hours, including evenings, weekends, and Bank Holidays
Cash and stock handling experience
Customer service skills
Ability to work well in a team environment
Good attention to detail
Positive can-do attitude
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Sobre The Walt Disney Company (EMEA):
A Disney EMEA tem como objetivo impulsionar o crescimento, a inovação e a afinidade da marca em um conjunto extremamente diversificado de países. Para isso, ela conta com uma equipe de mais de 6.000 funcionários, opera em 59 mercados e possui escritórios em 29 países.
Sobre The Walt Disney Company:
A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma líder diversificada em entretenimento familiar e mídia internacional que inclui três segmentos principais de negócios: Disney Entertainment, ESPN e Disney Experiences. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.
Esta vaga é oferecida junto à The Walt Disney Company Limited, que é parte de um segmento de negócios que chamamos de The Walt Disney Company (EMEA).
The Walt Disney Company Limited é um empregador de oportunidades iguais. Os candidatos receberão consideração para emprego independente de idade, raça, cor, religião ou crença, sexo, nacionalidade, origem étnica ou nacional, orientação sexual, reatribuição de gênero, estado civil ou união estável, deficiência ou gravidez, ou maternidade. A Disney promove uma cultura de negócios em que ideias e decisões de todas as pessoas nos ajudam a crescer, inovar, criar as melhores histórias e ser relevantes em um mundo de rápidas mudanças.