Asset Protection Cast Member

Disney Employees are known as "Cast Members"

Our Mission is to Create Magical Moments for Guest of all Ages

About the Role and the Team

Do you want to be a part of a team that brings beloved brands and franchises into the daily lives of families and fans through Retail Commercialization products and experiences world-wide? If you answered yes to this question, the Asset Protection Specialist role is a match for you. Be A Part Of The Story! Apply today!

We are seeking an Asset Protection Specialist to aid the Disney Store Cast in supporting a safe and secure environment for Cast Members and Guests! This is accomplished through proactive deterrence, identification, and resolution associated with suspicious activity and potential unsafe behaviours. This role reports in the Senior Asset Protection Specialist.

What You Will Do

• Act as a visible deterrent to potential risk at store entrances/exits and throughout the store to maintain high visibility while monitoring and responding to any escalated incidents of suspicious activity, unsafe behaviours, and other potential workplace security concerns

• Use niche training related to Retail Counterterrorism and Workplace Security Programs to identify, deter, and report activity related to aggressive behaviour, civil unrest protests, imminent threats, terrorism, etc.

• Conduct onsite security and safety inspection and audits (in-person and via CCTV where applicable), respond to raised and identified risks to Store Leadership and Corporate Asset Protection

• Support investigations as directed by Asset Protection leader

• Support store emergency preparedness and crisis response programs to help mitigate potential impacts

• Support Cast and Guest needs and promote a risk-adverse culture

• Assist store Cast with response to Electronic Article Surveillance (EAS) activations when needed

• Conduct camera and alarm monitoring, related incident notification, investigation, trend analysis, and case management documentation

• Conduct Cast Member and vendor site access security screening related to bag/package/coat inspections

• Act as Law Enforcement liaison and the security/safety point of contact for regional industry and partners

• Demonstrate and act following Disney values, behaviours, and guidelines

• Oversee third-party security teams actions to ensure seamless integration with internal security operations

Required Qualifications & Skills

• Retail Asset Protection/Loss Prevention/Security/Guest experience

• Attention to detail, ability to prioritize tasks

• Proficient in the use of non-escalation/de-escalation techniques to mitigate both guest service and potentially life-threatening scenarios

• Ability to clearly communicate with multiple business sectors as well as act as a liaison to internal and external security partners and Police

• Ability to initiate, manage and bring to conclusion, Safety & Security led projects

• Ability to lift boxes that weigh up to 40 pounds and climb a ladder

• Availability to work a flexible schedule that meets the needs of the business including evenings, holidays, and weekends

• Ability to take the lead when handling critical security/safety related incidents and make informed decisions

• Comfortable presenting training & awareness collateral using 1 on 1 role plays and group settings

• Detailed understanding of retail Asset Protection and Security procedures, regulations, and practices

• Understands Safety practices and procedures

• Experience utilizing physical security technology including retail CCTV systems, Access Control, 2-way communication devices, EAS systems

• Experience analysing Exception Based Reporting and Point of Sale data

• Proficient in incident management/case reporting

• Experience using Microsoft office suite

• First Aid/CPR/AED certified

The Perks

• 25 days annual leave

• Private medical insurance & dental care

• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free

• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing

• Excellent parental and guardian leave

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.