Senior Manager-Programs

About the Role:

As the Senior Manager of Programs at Disney Experiences, you will play a critical role in overseeing the operational success of assigned programs, ensuring seamless team management, program delivery, and quality control. You will lead a team to achieve organizational objectives and strategy, fostering an environment that encourages creative thinking and supports calculated risk-taking. Reporting to the Director of Facility Asset Management, you will be instrumental in driving the success of construction projects, aligning them with departmental strategy, commitments, and goals.

Responsibilities:

In this role, you will be responsible for leading and managing comprehensive construction programs, ensuring they meet budget and schedule requirements. You will provide strategic input, manage key business relationships, and lead a diverse team to achieve project goals. This role is vital in maintaining the operational efficiency and enhancing the value of Disney Experiences, requiring skills such as strategic thinking, collaboration, and effective communication.

• Participate in department strategy development, lead team members, and establish relationships with all partners.
• Hire, lead, and retain experienced resources that reflect the diversity of our community and guests, empowering them to improve their levels of responsibility and performance.
• Clearly communicate a direction and engage the team to work towards that vision, including formulating long-term plans and providing feedback for development.
• Lead teams that manage comprehensive designs to achieve stakeholder goals and provide creative solutions to enhance value while minimizing operational outages.
• Make suggestions to lessen the operational impact and negotiate with operators to implement projects efficiently.
• Consider issues from a broad perspective, seeing impact beyond immediate scope, and influence others to support ideas while inviting diverse points of view.
• Provide strategic input on project procurement and delivery to promote value through the contract process.
• Forecast, communicate, and proactively resolve scope, scheduling, and budget issues clearly.
• Help navigate barriers associated with coordinating operational constraints and project goals, keeping executive management informed of potential issues.
• Direct progress on each project, including initial planning, scope development, contracting, construction, and closeout, maintaining leadership responsibility throughout the lifecycle.
• Lead the program team, meeting all departmental guidelines and ensuring team members understand the intent of executive decisions.

Required Qualifications:

• 12+ years of experience in Architecture, Engineering, Construction Management, or commercial facilities construction industry.
• Expertise in construction methods and the ability to interpret design drawings and specifications.
• Knowledge of construction and project management processes, and purchasing/contract management.
• Expertise with construction finance (budgets, cash flows, etc.).
• 7+ years of experience leading a team.
• Excellent facilitation skills and the ability to dynamically navigate complex conversations.

Education:

Bachelor's Degree from a 4-year college or university in Architecture, Engineering, or Construction Management.

Preferred Qualifications:

• Experience in the theme parks, resorts, cruise, vacation, travel, retail, or consumer industries.
• Creative, passionate, customer-focused, and innovative mindset.
• Team-oriented, detail-oriented, enthusiastic, service-minded, and culturally aware.

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide! Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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