Manager, Operating Participants
Candidate-se agora mesmo! Candidatar-se depois Job ID 10117978 Local Lake Buena Vista, Flórida, Estados Unidos Empresa Disney Experiences Data da publicação 11/04/2025Descrição do cargo:
The Operating Participants & Real Estate team is composed of 20+ professionals located in Orlando at the Walt Disney World Resort (WDW) and Anaheim at the Disneyland Resort (DLR) and is responsible for the strategy, tenanting and oversight of third parties that operate on our resort property as tenants, including retailers, restaurants, hotels and service providers. It also identifies and executes strategic real estate transactions in and around WDW property. Overall, the Operating Participants team manages over 200 accounts that deliver operating income contribution to the sites. From a strategic perspective, the Operating Participants team leverages third-party brand strength and operational expertise to expand the diversity of complementary offerings at our Resorts, driving length of stay, capturing broader guest demographics on property and generating incremental guest visits from local residents.
We are seeking a Manager, Operating Participants – Account Management with experience managing contractual relationships to support the WDW team. Reporting to the Director, Operating Participants – Account Management, this role is based in Orlando.
Responsibilities:
Manage a varied portfolio of existing, large scale Operating Participant Tenants in alignment with organizational priorities and business needs
Responsible for understanding Tenant obligations and ensuring lease compliance and adherence to Disney Standards for Operating Participant hotels, retail, restaurant, recreation, cart & kiosk, and service provider operations
Partners with internal and external stakeholders to negotiate lease amendments and other related agreements
Leverage strong networking and relationship-building skills with internal and external partners to build consensus and drive work
Drive business performance and recommendations for the assigned portfolio in alignment to segment and organizational goals, priorities and metrics
Partner with internal and external stakeholders to develop new and enhanced Operating Participant business opportunities
Interact with internal and external executives in areas related to operational performance, lease negotiations and enforcement, financial discussions, etc.
Work independently to drive strategy focused on four main areas:
Drive business performance of your portfolio
Streamline effective processes
Prioritize work to achieve key priorities and goals
Ensure OP Tenants deliver on product and service excellence
Basic Qualifications:
Minimum 5+ years of commercial lease management and negotiation experience with national operators
Operational management expertise in retail, food & beverage, hotel and/or real estate management and development experience
Subject Matter Expert of lease agreements and other legal agreements and terms
Subject Matter Expert on lease enforcement efforts
Strong negotiation skills, specifically negotiation of lease agreement deal terms, both for new leases and renewal of existing leases
Proven capability to manage and drive strategy, problem solving, and the development of practical business solutions
Proven self-starter; motivated
Proven ability to communicate in a highly organized, persuasive, confident and credible manner when dealing with executive level partners (internally and externally)
Demonstrated success as an effective leader/partner/collaborator
Demonstrated skills in developing and maintaining effective business relationships
Demonstrated skills/experience with successful Project Management
Ability to work in a flexible environment with competing priorities – should have strong multi-tasking abilities
Solid financial acumen; ability to manage/forecast business trends; understanding of financial statements (P&L, Cash Flow)
Ability to influence Tenants and internal stakeholders
Demonstrated ability to work well in a fast-paced, dynamic environment
Demonstrated proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)
Required Education:
Bachelor’s Degree in Business or related field
Preferred Education:
Master’s Degree in Business or related field
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Sobre Disney Experiences:
O Disney Experiences dá vida à magia das histórias e franquias Disney com parques temáticos, resorts, navios de cruzeiro, experiências de férias exclusivas, produtos e muito mais em todo o mundo. A Disney brilha no setor de viagens com seis destinos de resort nos Estados Unidos, na Europa e na Ásia; uma linha de cruzeiros de primeira; um programa popular de propriedade de férias; e um premiado segmento de aventura em família guiado. Além disso, as operações globais de produtos de consumo da Disney incluem os principais negócios de licenciamento do mundo, as maiores marcas de publicações infantis do mundo, um dos maiores licenciadores de jogos do mundo em todas as plataformas; e lojas Disney no mundo todo e na internet.
Sobre The Walt Disney Company:
A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma líder diversificada em entretenimento familiar e mídia internacional que inclui três segmentos principais de negócios: Disney Entertainment, ESPN e Disney Experiences. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.
Esta vaga é oferecida junto à Walt Disney Parks and Resorts U.S., Inc., que é parte de um segmento de negócios que chamamos de Disney Experiences.
Walt Disney Parks and Resorts U.S., Inc. é um empregador de oportunidades iguais. Os candidatos serão selecionados para emprego independente de raça, religião, cor, sexo, orientação sexual, gênero, identidade de gênero, expressão de gênero, nacionalidade, ancestralidade, idade, estado civil, status militar ou de veterano, quadro clínico, informações genéticas ou deficiência, ou qualquer outro motivo proibido por lei federal, estadual ou local. A Disney defende um ambiente de negócios em que ideias e decisões de todas as pessoas nos ajudam a crescer, inovar, criar as melhores histórias e ser relevantes em um mundo em constante evolução.