Senior Manager - Park Operations and Security
Candidate-se agora mesmo! Candidatar-se depois Job ID 10145341 Local Japão / Chiba, Japão Empresa Disney Experiences Data da publicação 10/03/2026Descrição do cargo:
Overview
The senior manager of Operations at Walt Disney Attractions Japan (WDAJ) serves as consultant, subject matter expert, brand manager and business liaison with Oriental Land Company (OLC) on various operational matters related to the 2 Parks and Disney hotels at Tokyo Disney Resort (TDR). This role particularly has responsibility to oversee the safety and security of Tokyo Disney Resort, and works closely with The Walt Disney Company (TWDC) Global Security team , local and international security industry partners, Japanese and U.S. law enforcement/government partners and, multiple OLC Security teams. Other areas of responsibility include Custodial, Main Entrance/Parking, Guest Relations and the Maihama Resort Line.
Primary Responsibilities:
- Serve as Global Security representative and Crisis Management administrator for WDAJ
- Partner with U.S. government representatives in Japan and local security and law enforcement agencies and consult on implementation of any plans and practices that ensure the safety and security of TDR
- Develop, review and support execution of global security initiatives at WDAJ and Walt Disney Imagineering Japan (WDIJ)
- Proactively identify, develop and implement necessary workstreams and projects to support the security of TDR
- Observe and share best practices across multiple locations and suggest operational improvements utilizing critical thinking and strategic decision-making skills.
- Lead operational rollout of key initiatives within Tokyo Disney Resort, ensuring seamless integration and execution
- Engage with Disney partners to contribute to standards development and ensure their effective execution and implementation with OLC
- Lead and develop local security team and Cast Members and raising capabilities of direct reports by demonstrating excellent leadership skills and supporting their development
- Recognize current local needs and apply successful comparable learnings from the theme park segment and industry
- Establish and maintain effective working relationships with OLC partners, internal Disney partner and external partners
Requirements (Knowledge and Skills):
- Bachelor’s degree in Business Administration, Hospitality Management or related field. Master’s degree preferred
- 5 years of experience in operations management within attractions or hospitality industry
- Proven track record of strategic development and prioritization skills
- Strong strategic thinking, problem-solving, critical thinking and strategy development skills
- Strong communication skills with the ability to collaborate effectively across diverse teams and stakeholders
- Able to work and excel in a flexible work environment including working a variety of shifts, weekends and holidays
Preferred Requirements:
- Bilingual ability in both English and Japanese (verbal and written)
- Experience working in a global environment, preferably with exposure to Japanese business culture
- Knowledge of Disney standards and best practices
Note: This role may include relocation benefits if the successful candidate is not already based in Tokyo
Sobre Disney Experiences:
O Disney Experiences dá vida à magia das histórias e franquias Disney com parques temáticos, resorts, navios de cruzeiro, experiências de férias exclusivas, produtos e muito mais em todo o mundo. A Disney brilha no setor de viagens com seis destinos de resort nos Estados Unidos, na Europa e na Ásia; uma linha de cruzeiros de primeira; um programa popular de propriedade de férias; e um premiado segmento de aventura em família guiado. Além disso, as operações globais de produtos de consumo da Disney incluem os principais negócios de licenciamento do mundo, as maiores marcas de publicações infantis do mundo, um dos maiores licenciadores de jogos do mundo em todas as plataformas; e lojas Disney no mundo todo e na internet.
Sobre The Walt Disney Company:
A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma líder diversificada em entretenimento familiar e mídia internacional que inclui três segmentos principais de negócios: Disney Entertainment, ESPN e Disney Experiences. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.
Esta vaga é oferecida junto à Walt Disney Attractions Japan, Ltd., que é parte de um segmento de negócios que chamamos de Disney Experiences.