Sr Manager, Employee Relations

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, interactive experiences and products, and media networks. This is a once-in-a-lifetime opportunity to join our Corporate Employee Relations team.

As a Disney ER Professional, you are key to shaping a consistent employee experience by engaging with employees and leaders at critical moments in the employment lifecycle. Our ER teams help to promote an equitable, inclusive, and respectful workplace that aligns with Disney’s policies, values, and culture.

Located in Burbank, CA or Orlando, FL and reporting to the Director, Corporate Employee Relations, this Senior Manager, Employee Relations role will support Disney’s Corporate Segment by providing employees, leaders, HR Business Partners, and other stakeholders with ER expertise and services, including:

• Investigations, Conflict Resolution & Litigation Support – Conduct thorough, impartial investigations when actual or perceived employment policy and business conduct violations are reported; advise on best practices for conflict management; partner with Legal to respond to agency charges and requests for information and serve as a witness in deposition, as needed.
• Performance Management – Provide HR partners and business leaders with the philosophy and tools to effectively manage employee performance; review performance management matters, as needed, for fairness and accuracy.
• Strategic Partnership – Partner with internal stakeholders on matters that directly impact company policy or employees (e.g., reduction in force, reorganization, support for employee responses to social/political events, internal partner for other types of investigations involving employees).
• Restrictions and Accommodations – Engage with employees and leaders regarding medical and religious accommodation requests.
• Employee Care & Support at Critical Moments – Provide care and support to employees in crisis response, suicide prevention, highly sensitive leaves of absence, and other highly impactful work/life events. 
• Employee Policy – Help to create, advise, train, and influence compliance with Disney policies and procedures.
• Workplace Threats – In partnership with Global Security, help to prevent and mitigate workplace violence and threats to help with necessary incident response and after care. 
• Project Work – Assist with other ER project work related to creating an inclusive and respectful employee experience.

This role will also oversee the work of more junior Corporate ER team members including:

• Providing leadership and guidance regarding ER services.
• Delegating tasks and projects, monitoring progress, and providing assistance as needed.
• Mentoring and developing through regular feedback, coaching, and professional development opportunities.

Preferred Qualifications:

• Minimum 7 years of Human Resources experience, 5 years in Employee Relations, or 4 years in legal practice 
• Proven decision making, problem solving, critical thinking and root cause/analysis skills 
• Ability to lead highly sensitive and confidential matters with courage, compassion and equity 
• Strong investigative, consultative, and credibility assessment skills, leading with curiosity 
• Ability to collaborate effectively, lead, and influence at all organizational levels while ensuring key partners and leaders are well-informed
• In-depth knowledge of all aspects of employment and human resources related laws, regulations, policies, principles, concepts and practices, including Title VII, ADA, ADAA and FMLA 
• Skilled at managing multiple projects with excellent time management and prioritization
• Excellent written/verbal communication and facilitation/presentation skills 
• Outstanding listening skills, proven consultative skills, and the ability to assess sensitive and complex employee relations issues in a confidential, objective, systematic, and proactive manner
• Experience leading, mentoring and/or developing team members

Education:

• Bachelor's degree (or equivalent experience), preferably with an emphasis in Human Resources or Psychology
• Juris Doctorate preferred

The hiring range for this position in Burbank, CA is $165,700.00 to $202,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.