Coordinator, Marketing Operations - LATAM

BUILD SOMETHING BIGGER THAN YOURSELF 
 

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

How will you contribute to our magical experience?

The Analyst, Marketing Operations will leverage expertise in end-to-end messaging channel solutions to enable marketer strategies. You will be accountable for the entire process from solution design and build to deployment while ensuring a clear understanding of the impact of your solutions. This role is critical to delivering a high-quality user experience through rigorous quality assurance and collaborative peer feedback. In this position, you will play a key role in driving user engagement improvements by fine-tuning messaging relevance for distinct audience cohorts.

The Analyst, Marketing Operations  will be responsible for:

• Design, build, and deploy messaging solutions aligned with marketing strategies.
• Conduct rigorous quality assurance testing to ensure flawless execution of campaigns.
• Collaborate with growth marketing teams to plan and execute lifecycle marketing initiatives.
• Perform post-campaign analysis to assess performance and identify retention opportunities.
• Coordinate with global teams to ensure effective communication and alignment.

What we need from you to be part of this story:

• 1-2 years of work experience in marketing operations, analytics, or equivalent applied roles.
• Advanced level of English.
• Bachelor’s degree in Marketing, Business Administration, or Economics, or advanced student in these fields.
• Active certifications in messaging platforms as Salesforce Marketing Cloud, Braze, Adobe Experience Manager (is a plus).
• Understanding of messaging best practices (email, push, in-app)
• Working knowledge of SQL.
• Experience working in agile teams.
• Possessing a high bar for quality, and ability to readily spot potential bugs.
• Superb writing skills to utilize for documentation, solution design and insights.
• Effective communication skills with globally diverse cultures.
• Curious and analytic mindset, striving to build expertise.
• Ability to be on-call when business critical launches occur.

Additional Information:

At Disney, we believe it takes great people to create the memorable experiences, products and services our consumers know and love. We are a team of storytellers and hire under equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability and gender identity. We foster a corporate culture of belonging and inclusiveness, which empowers our staff and company to thrive. At Disney, everyone has the opportunity to speak up and participate, grow and share ideas.

“You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality.” Walt Disney