Dir, Site Reliability Engineering
Candidate-se agora mesmo! Candidatar-se depois Job ID 10125669 Local Bay Lake, Flórida, Estados Unidos Empresa Disney Experiences Data da publicação 29/07/2025Descrição do cargo:
This role is responsible for vision, leadership, planning, support and implementation of high performance and high availability systems spanning all aspects of Disney Experiences Operational, Experiences and Commercial portfolio of 1000+ applications. Business areas this position will support include Disneyland, Walt Disney World, Disney Signature Experiences and International. The team is responsible for the infrastructure provisioning, incident management, continuous integration/delivery pipelines, and continuous technical modernization.
Responsibilities and essential job functions include but are not limited to the following:
• Production support of Operational, Experiences, Cast Support & Commerce portfolio. Includes System Engineering, Site Reliability Engineering, Performance Engineering, incident management/support and security remediations.
• In collaboration with senior Disney leadership, defines the vision, strategy, and roadmap for various technology platform services to be used for team organization and appropriate skill acquisitions.
• Lead Financial Operations (FinOps) efforts that identify opportunities to optimize and “right” size the infrastructure to reduce cause while not negatively impacting the production environment.
• Hires, leads, and mentors high caliber technologists to execute the strategic vision and direction for the required technology platform/s.
• Oversee support of a multi-year software development project needs and helps coordinate environment management to optimize parallel project timelines.
• Supports the incident response team and leads activities to resolve highest priority issues in a timely and accurate fashion. Highest escalation point for infrastructure technology issues.
• Ensure compliance with internal (Disney) and external requirements (SOX/PCI/Audits/GDPR).
• Develop and drive technology strategy for business initiatives, and actively engage as a thought-partner with business leaders on ways technology can inform and drive business strategies.
• Cultivate the agile & continuous delivery mindset and provide processes and tools where needed to build leaders and their teams that can successfully adapt to the fast-paced changes of the industry and deliver incremental value quickly and frequently.
• Develop a strong practice for technology business relationship management for Technology partners and other stakeholders to ensure technology long-term plans and short-term initiatives align with and drive business goals.
• Ensure the sustainment organization and technology is positioned to deliver highly stable and reliable results.
• Implement and leverage metrics and telemetry to drive and quantify performance, and availability
• Drive recommendation/decision for build vs buy for new and existing solutions, inclusive of hardware through a decision-making framework
Required Qualifications
• 12+ years of experience leading high performing technology teams building, deploying, and maintaining scalable and resilient enterprise solutions with multiple cloud providers
• 7+ years proven experience/success leading high performing teams that maintain development pipelines and provide production support
• 5+ years in a technology executive role
• 5+ years as software development manager for large scale customer facing applications for mobile (iOS and Android) and web
• Experience with highly virtualized environments; cloud technologies, both public and private (AWS, Google Cloud Platform, etc.)
• Demonstrated ability to deliver solutions on-time and on-budget
• Proven ability to manage and facilitate annual operating budget and strategic planning
• Demonstrated ability to manage the day-to-day tasks of diverse teams, while effectively influencing executives on key decisions and direction
• Proven ability to inspire, motivate, and lead a team to produce quality work in the development of solutions
• Demonstrated inclusive leadership that embraces diversity
• Demonstrated ability to connect and influence others to achieve organizational priorities
• Demonstrated ability to develop teams and mentor staff
• Demonstrated ability to develop geographically and otherwise diverse highly technical teams
• Ability to communicate effectively to executive leadership in both business and technology roles
• Demonstrated exceptional critical thinking, strategic planning, and process management skills
• Excellent written and verbal communication skills
• Excellent presentation and group dynamics skills
• Demonstrated excellence in client/partner relationship management with senior executives
Education:
• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience required
Preferred Qualifications
• AWS Professional certification; Solutions Architect, DevOps, or equivalent working experience
• Experience in large scale distributed systems, their development, operations, observability
• Prior experience with retail, Entertainment and restaurant technology
• Experience with ITIL
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Weitere Informationen:
DISNEYTECHSobre Disney Experiences:
O Disney Experiences dá vida à magia das histórias e franquias Disney com parques temáticos, resorts, navios de cruzeiro, experiências de férias exclusivas, produtos e muito mais em todo o mundo. A Disney brilha no setor de viagens com seis destinos de resort nos Estados Unidos, na Europa e na Ásia; uma linha de cruzeiros de primeira; um programa popular de propriedade de férias; e um premiado segmento de aventura em família guiado. Além disso, as operações globais de produtos de consumo da Disney incluem os principais negócios de licenciamento do mundo, as maiores marcas de publicações infantis do mundo, um dos maiores licenciadores de jogos do mundo em todas as plataformas; e lojas Disney no mundo todo e na internet.
Sobre The Walt Disney Company:
A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma líder diversificada em entretenimento familiar e mídia internacional que inclui três segmentos principais de negócios: Disney Entertainment, ESPN e Disney Experiences. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.
Esta vaga é oferecida junto à Walt Disney Attractions Technology LLC, que é parte de um segmento de negócios que chamamos de Disney Experiences.
Walt Disney Attractions Technology LLC é um empregador de oportunidades iguais. Os candidatos serão selecionados para emprego independente de raça, religião, cor, sexo, orientação sexual, gênero, identidade de gênero, expressão de gênero, nacionalidade, ancestralidade, idade, estado civil, status militar ou de veterano, quadro clínico, informações genéticas ou deficiência, ou qualquer outro motivo proibido por lei federal, estadual ou local. A Disney defende um ambiente de negócios em que ideias e decisões de todas as pessoas nos ajudam a crescer, inovar, criar as melhores histórias e ser relevantes em um mundo em constante evolução.