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Manager, Digital Analytics

Candidate-se agora mesmo! Candidatar-se depois Job ID 10104952 Local Anaheim, Califórnia, Estados Unidos Empresa Disney Experiences Data da publicação 29/10/2024

Descrição do cargo:

“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Disney Experiences means being a part of a team where you help bring innovation to life through unsurpassed products, services and remarkable experiences. As a Cast Member you are the steward of and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true.

Consumer Insight, Measurement & Analytics (CIMA) is a center of excellence within Disney Experiences and is leading strategy development and decision making through actionable data analytics, integration, and insights.  Within CIMA, the Digital and Travel Operations Analytics (DTOA) team is focused on leveraging best practices in analytics to capture data, analyze, and optimize our digital and contact center channels to drive Guest satisfaction and business outcomes.

We are seeking a Manager, Digital Analytics with a passion for creative problem solving, analytics and digital technology.  In this role you will work directly with partner teams in a fast-paced environment, conducting both planned and ad hoc analyses, consolidating performance into holistic stories, and communicating insights to a variety of audiences.

This position will support the Disneyland Resort business with a focus on the disneyland.com website, including vacation booking and ticket purchase experience, leads multiple direct reports and reports to the Sr. Manager, Digital Analytics. You are encouraged to apply, even if you don’t think you meet every requirement in this posting. In DTOA, we’re looking for a resourceful analytical leader with a demonstrated ability to learn and expand the team’s capabilities, not just those who tick 100% of the boxes.

What you will do: 
Interpret digital performance as part of a the business story, inclusive of observations, key insights, and recommendations 
Present findings to partners and executives
Lead deep dive analyses of user behavior across the digital ecosystem
Support partners through regular reporting as well as ad-hoc analyses
Lead creation of digital tracking strategies for mobile app enhancements, and coordinate with developers on delivery of tracking solutions
Act as subject matter expert of Adobe Analytics implementation strategy
Recommend optimization tactics based on analyses
Manage prioritization for team adjusting to changing business priorities 
Develop relationships with partners to enable holistic storytelling 
Create compelling presentations to highlight analysis and tell the story 
Proactively drive innovation in the digital analytics space

Required Qualifications & Skills: 
5+ years of analytical experience  
3+ years of digital analytics tool use such as Adobe or Google Analytics
Experience defining mobile application or website analytics tracking requirements
Independent time management and prioritization skills
Experience leading a team
Ability to derive actionable insights from data and effectively guide decision-making
Strong understanding of segmentation as it relates to digital analytics core principles
Ability to excel as a team player in a fast-paced, cross-functional environment
Knowledge of relational database concepts
Expert knowledge of digital analytics KPIs
Proactive problem-solving and critical thinking skills
Ability to own analytical projects from ideation to completion
Ability to work with ambiguity
Bachelor’s degree in analytical/quantitative field (e.g. Statistics, Economics, Mathematics, etc.)

Required Education:
8+ years of analytical experience
5+ years of  of digital analytical tool use such as Adobe or Google Analytics
Experience in the travel industry
MBA or Master's degree in a quantitative field

#DisneyTech


The hiring range for this position in Anaheim California is $148,500.00-$180,600.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Weitere Informationen:

DISNEYTECH


Sobre Disney Experiences:

O Disney Experiences dá vida à magia das histórias e franquias Disney com parques temáticos, resorts, navios de cruzeiro, experiências de férias exclusivas, produtos e muito mais em todo o mundo. A Disney brilha no setor de viagens com seis destinos de resort nos Estados Unidos, na Europa e na Ásia; uma linha de cruzeiros de primeira; um programa popular de propriedade de férias; e um premiado segmento de aventura em família guiado. Além disso, as operações globais de produtos de consumo da Disney incluem os principais negócios de licenciamento do mundo, as maiores marcas de publicações infantis do mundo, um dos maiores licenciadores de jogos do mundo em todas as plataformas; e lojas Disney no mundo todo e na internet.

Sobre The Walt Disney Company:

A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma líder diversificada em entretenimento familiar e mídia internacional que inclui três segmentos principais de negócios: Disney Entertainment, ESPN e Disney Experiences. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.

Esta vaga é oferecida junto à Disney Destinations, LLC, que é parte de um segmento de negócios que chamamos de Disney Experiences.

Disney Destinations, LLC é um empregador de oportunidades iguais. Os candidatos serão selecionados para emprego independente de raça, religião, cor, sexo, orientação sexual, gênero, identidade de gênero, expressão de gênero, nacionalidade, ancestralidade, idade, estado civil, status militar ou de veterano, quadro clínico, informações genéticas ou deficiência, ou qualquer outro motivo proibido por lei federal, estadual ou local. A Disney defende um ambiente de negócios em que ideias e decisões de todas as pessoas nos ajudam a crescer, inovar, criar as melhores histórias e ser relevantes em um mundo em constante evolução.

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