Entertainment Systems Application Admin; Disney Live Entertainment
Candidate-se agora mesmo! Candidatar-se depois Job ID 10118715 Local Anaheim, Califórnia, Estados Unidos / Kissimmee, Flórida, Estados Unidos Empresa Walt Disney Imagineering Data da publicação 01/05/2025Descrição do cargo:
Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, and delivers remarkable and engaging entertainment experiences. From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships and other locations the world over. This diverse team – representing a wide variety of disciplines and talents from technical directors, writers and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust.
The DLE Entertainment Systems team is a bi-coastal team that supports and manages applications around the globe for Disney Live Entertainment. The team handles the day-to-day development and support of multiple applications, partnering with teams such as Talent Casting, Costuming, Guest Talent, Fireworks, and more.
As the Entertainment Systems Application Admin, you will be responsible for the oversight of custom developed and third-party applications used throughout Disney Live Entertainment. You will work on several projects including support, implementation and upgrades of Costuming and Entertainment systems worldwide.
This position reports to the Entertainment Application Admin Manager and can sit in either Orlando, FL or Anaheim, CA.
You will:
- Establish relationships and work closely with end-users and clients when troubleshooting software/hardware issues, bug fixes, and improvements.
- Ensure day-to-day sustainment and maintenance for 3rd party and in-house applications.
- Assist with software releases, providing user access, submitting software approvals for use on the Disney network, and resolving end user software related problems.
- Write and implement system test cases. Perform functional system test cases and coordinate UAT, providing regular progress reports. Work with developers and end users through to successful resolution.
- Create and maintain required documentation of new software applications and enhancements.
- Manage license inventories and payment schedules for licenses.
- Project specific tasks relating to software releases and hypercare as directed
Basic Qualifications:
- 3+ years of experience in software administration or in a related role.
- Knowledge of commonly used concepts, practices, and procedures in software development lifecycle.
- Proven ability to handle multiple projects simultaneously.
- Experience troubleshooting technical issues and experience communicating project plans and requirements to partners.
- Demonstrated ability to forge strong working relationships with IT and end users.
- Effective written and verbal communication skills with both technical and non-technical audiences.
- Have the ability to work after hours to support projects and maintenance activities.
- Willing to travel to domestic and foreign venues as needed.
- Must have or be willing to obtain a passport and corporate credit card for travel.
Preferred Qualifications:
- Practical experience with Smartsheet, Jira, Confluence, SSMS, SSRS and/or PowerBI reporting, and Service Now.
- Experience with automated test script software.
- Experience with web applications and understanding of basic HTML, Java, and/or CSS.
Required Education:
- Bachelor's degree in a technical area, or equivalent experience.
Additional Information:
Benefits and Perks: Disney offers a rewards package to help you live your best life! This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
#DLEJobs #LI-RT12
The hiring range for this position in Anaheim, CA is $85,800.00-$115,000.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Sobre Walt Disney Imagineering:
Fundada em 1952 como WED Enterprises para projetar e construir o primeiro parque temático do mundo — a Disneyland — a Walt Disney Imagineering (WDI) é onde a imaginação e a criatividade se combinam à tecnologia de ponta para criar experiências inesquecíveis. A WDI é a força criativa que imagina, projeta e constrói todos os parques temáticos, resorts, atrações e navios de cruzeiro Disney em todo o mundo. A força exclusiva da Imagineering vem de sua diversificada equipe global de profissionais criativos e técnicos, que aproveitam o legado de contar histórias da Disney para criar novas formas de entretenimento. O Imagineers praticam essa combinação única de arte e ciências em mais de 100 disciplinas para conduzir uma ideia desde a fase de conceito “visionário” até o dia da inauguração.
Sobre The Walt Disney Company:
A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma líder diversificada em entretenimento familiar e mídia internacional que inclui três segmentos principais de negócios: Disney Entertainment, ESPN e Disney Experiences. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.
Esta vaga é oferecida junto à Disney Entertainment Productions, que é parte de um segmento de negócios que chamamos de Walt Disney Imagineering.
Disney Entertainment Productions é um empregador de oportunidades iguais. Os candidatos serão selecionados para emprego independente de raça, religião, cor, sexo, orientação sexual, gênero, identidade de gênero, expressão de gênero, nacionalidade, ancestralidade, idade, estado civil, status militar ou de veterano, quadro clínico, informações genéticas ou deficiência, ou qualquer outro motivo proibido por lei federal, estadual ou local. A Disney defende um ambiente de negócios em que ideias e decisões de todas as pessoas nos ajudam a crescer, inovar, criar as melhores histórias e ser relevantes em um mundo em constante evolução.